ALL IN PETS PRIVACY POLICY
Last Updated: February 22, 2024
This Privacy Policy outlines the manner in which ALL IN PETS. and its subsidiaries and affiliates (referred to collectively as 'ALL IN PETS,' 'we,' 'us,' or 'our') collect, utilize, process, and disclose your information concerning the ALL IN PETS website, including any subdomains, and any other platforms where ALL IN PETS' services are accessible (referred to collectively as the 'Site'). This also encompasses our mobile, tablet, and other smart device applications, as well as application program interfaces (referred to collectively as the 'Application'). Furthermore, it applies to all associated services that either display or provide links to this Privacy Policy (referred to collectively as the 'Service'). Collectively, the Site, Application, and Services are referred to as the 'ALL IN PETS REALM.' This Policy also elucidates the rights and options available to individuals regarding their information.
Undefined terms in this Privacy Policy (e.g., 'Listing') carry the same definition as provided in our Terms of Service,
We highly value transparency in our privacy policies and believe in giving you control over your personal data. If you have any questions or concerns, please don't hesitate to reach out to us at [email protected]. A member of our team will gladly assist and address any inquiries you may have.
1. TYPES OF DATA WE GATHER
We collect information in these primary categories.
1.1 Data provided by you.
We gather data that you voluntarily provide to us while using the ALL IN PETS REALM.
. Account information: When you create an Account, we will ask for essential information, including your name and email address.
. Profile information: To utilize certain features within the ALL IN PETS REALM, we may request you to complete a profile, including details like your address, photos, phone number, and other personal information. Some parts of your profile, such as your profile picture, first name, and description, will be publicly visible on your profile page, while others will remain private. We clearly indicate which sections will be public and which will remain confidential.
. Additional authentication data: In our efforts to establish and uphold a secure environment, we may gather identification information, such as a photograph of your government-issued ID, or other authentication-related details.
. Transaction details: We may collect data pertaining to payments made to and received from you, along with specific information related to services you have acquired from us.
. Marketing preferences: We gather data regarding your communication preferences concerning our events, activities, publications, and insights into your interaction with our communications.
. Correspondence with ALL IN PETS and fellow Members: When you engage in communication with ALL IN PETS or use the ALL IN PETS REALM to interact with other Members, we collect information regarding your communications and any additional details you opt to share.
. Contact list entries: You have the option to either import contacts from your address book or manually enter contact information to unlock specific features in the ALL IN PETS REALM, such as inviting contacts to join ALL IN PETS.
. Additional details: You have the option to provide us with information in other ways, such as completing a form, performing a search, updating or adding information to your Account, participating in surveys, contributing to community forums, engaging in promotions, or utilizing other features of the ALL IN PETS REALM.
1.2 Data we gather automatically.
. Both we and our service providers may automatically record details about you, your computer or mobile device, and your activity in or through the ALL IN PETS REALM, including, but not limited to, service usage details. This comprises information regarding your interactions with the ALL IN PETS REALM, such as the pages or other content you access, your searches for Listings, transactions you've executed, and various other actions taken within the ALL IN PETS REALM.
. Location data: While enacting specific functionalities of the ALL IN PETS REALM, we may gather various types of location information, including general details like your IP address or zip code, as well as more precise data obtained from your cell GPS. It's important to note that most mobile devices grant you the ability to manage or deactivate location services for applications through the device's settings menu.
. Log data and device details: Whenever you use the ALL IN PETS REALM, whether or not you have registered or logged in, we automatically gather log information. This information includes your usage patterns on ALL IN PETS platforms (including interactions with third-party applications), your IP address, access timestamps, hardware and software specifics, device information, details of device-related events (crashes, browser type etc.), as well as the pages you have accessed or interacted with before and after accessing the ALL IN PETS REALM.
. Service cookies and comparables: We employ cookies and similar technologies. A 'cookie' is a small text file transmitted by websites to a visitor's computer or an internet-connected device. It serves the purpose of uniquely identifying the visitor's browser or storing information and settings within the browser. This is often done to measure the success of marketing campaigns, engagement with emails, and to compile statistics about website usage. Users of our websites may have the option to disable certain types of cookies through their web browsers. Disabling cookies may result in some functionality of our websites not working correctly.
1.3 Data obtained from third parties.
We may gather information that is shared about you by others when they access the ALL IN PETS REALM or acquire information from external sources. This data may be merged with the information we collect directly through the ALL IN PETS REALM.
. Third-party services integration: When you link, connect, or log in to your Account using a third-party service, that service may transmit information to us, including your registration and profile details from that service. The nature of this information can differ and is subject to the control of the respective service or as per your permissions set within your privacy settings on that service.
. References from others: If someone has provided a reference or testimonial on your behalf, it might be displayed on your public profile page.
. Background checks: In compliance with relevant laws, ALL IN PETS may acquire reports from public records that include information on criminal convictions or registrations related to animal abuse. We may use your data, including your full name and date of birth, to obtain these reports.
. Data from external sources: In accordance with applicable laws, we may receive supplementary information about you, including demographic details or fraud detection data, from third-party service providers and partners. This information may be merged with the data we already possess about you. For instance, we might receive background check findings or fraud alerts from service providers, such as identity verification services, to enhance our fraud prevention and risk assessment measures. Additionally, we may obtain information about your activities both in and outside the ALL IN PETS REALM through partnerships. We may also receive insights from ad networks regarding your engagements.
1.4 Data from social media platforms.
ALL IN PETS may run official pages on various social media platforms. When you visit or engage with our pages on these platforms, please note that the privacy policy of the exact platform provider, and not ALL IN PETS' Privacy Policy, governs your interactions and the collection, use, and processing of your personal information. Both you and the platforms may furnish us with information via these platforms, and we will handle such information in accordance with this Privacy Policy.
2. WHY WE GATHER INFORMATION
We collect, use, store, and process information about you to enhance your experience in the ALL IN PETS REALM, ensuring its continuous improvement and safety. This information enables us to create a trusted environment, detect fraudulent activities, and identify potential scammers. Importantly, we do not sell your data to third parties for marketing purposes, prioritizing your data privacy and security.
2.1 Enhancing and advancing the ALL IN PETS REALM.
. Facilitating your access and usage of the ALL IN PETS REALM.
. Facilitating Member-to-Member Communication.
. Managing, safeguarding, enhancing, and optimizing the ALL IN PETS REALM and user experience, including analytical and research activities.
. Tailoring and personalizing your user experience.
. Delivering customer support.
. Sending essential service and support communications, updates, alerts, and account notifications.
2.2 Establishing and sustaining trust and safety.
. Identifying and mitigating fraud, spam, abuse, security breaches, and other harmful activities.
. Investigating and assessing risks.
. Validating user-provided information and authentications (e.g., address verification and photo comparisons).
. Performing database checks.
. Meeting legal compliance requirements.
. Resolving user disputes and enforcing third-party agreements.
. Enforcing our Terms of Service and related policies.
2.3 Delivering, customizing, assessing, and enhancing our promotions and marketing efforts.
. Sending you relevant and informative content, including updates on ALL IN PETS and partner campaigns.
. Customizing, evaluating, and enhancing promotional activities.
. Managing activities like referrals, rewards, surveys, prize draws, and other promotional engagements.
3. DATA SHARING AND DISCLOSURE
3.1 When sharing with your consent.
We may share your information as per your explicit consent or as outlined during the sharing process. For instance, when you grant authorization to a third-party application or website to access your Account (e.g., by linking your Account to a social media account).
3.2 Sharing between Breeders, Buyers/Sellers and other Members.
To facilitate transactions, we may disclose your information to other Members in the following manner:
. When a Buyer submits an inquiry regarding a Listing, specific details about the Buyer, such as the name, completed application, or other submitted information, may be shared with the Breeder or the Seller.
. Certain information that a Breeder or a Seller consents to reveal to a Buyer for the purpose of facilitating and finalizing potential transactions may be shared with the Buyer. This information can include the Breeder's or the Seller’s name, phone number, and email address.
3.3 Public profiles, Listings, and other freely accessible information.
The ALL IN PETS REALM allows you to publish information that can be viewed by the general public:
. Elements of your public profile, such as your first name, description, and photos, can be seen by others.
. The Breeder’s public Listing pages enable the viewing of information regarding the breeding program, the Listing description (with pictures and other information about the pets), current and forthcoming availability, the Breeder’s public profile photo, and any additional information the Breeder wishes to disclose.
. Following a transaction, Breeders/Sellers and Buyers have the option to submit reviews about each other. These reviews undergo verification by us and may be displayed on your public profile page.
3.4 Service providers and third-party partners.
We may enlist the assistance of third-party service providers to support various aspects of the ALL IN PETS REALM. These service providers may aid us in activities such as: (i) verifying or authenticating identification, (ii) cross-referencing information with public databases, (iii) assisting with background checks, fraud prevention, and risk assessment, or (iv) providing customer service, advertising, or payment-related services. These providers are granted limited access to your information solely for the purpose of carrying out these tasks on our behalf and are bound by contractual agreements to adhere to the principles outlined in this Privacy Policy.
3.5 Safety measures and legal compliance.
ALL IN PETS may disclose your information to courts, law enforcement, governmental authorities, or authorized third parties when compelled by law, regulation, or when such disclosure is reasonably essential: (i) To comply with a legal process and address claims against ALL IN PETS. (ii) To respond to verified requests linked to a criminal investigation, suspected illegal activities, or other actions that may pose legal liabilities for us, you, or other users. (iii) For the enforcement and administration of our Terms of Service or other agreements with Members. (iv) For purposes related to fraud investigation, prevention, risk assessment, customer support, product development, and debugging. (v) To safeguard the rights, property, or personal safety of ALL IN PETS, its employees, its Members, or the public. (vi) As determined necessary by ALL IN PETS.
We will make reasonable efforts to inform Members about such requests unless prohibited by the relevant legal process.
3.6 Widgets and external tools.
We may showcase segments of the ALL IN PETS REALM, like Listing pages, on websites operated by ALL IN PET's business partners, utilizing technologies such as widgets or APIs. In cases where Listings are presented on a partner's site, information from public profile pages may also be visible.
3.7 Engagement with professional advisors.
We may share your personal information with our professional advisors, which may include lawyers, bankers, auditors, and insurers, as required for the provision of their professional services to us.
3.8 Business transitions and changes.
In connection with a business transaction (or a potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, sale of assets, bankruptcy, or dissolution, we may sell, transfer, or otherwise convey some or all of our business or assets.
3.9 Sharing aggregated data.
We may share aggregated information (pieces of data about users that is merged in a way that it cannot identify or refer to individual users) and non-personally identifiable information for industry and market analysis or other business-related purposes.
4. KEY ADDITIONAL DETAILS
4.1 Evaluating your communications.
We may examine, scan, or assess your communications conducted through the ALL IN PETS REALM for several purposes, including fraud prevention, risk evaluation, compliance with regulations, investigations, product development, research, and customer support. For instance, as a part of our fraud prevention measures, we may scan and analyze messages to conceal contact details and references to external websites. In certain situations, we may also review or analyze messages to enhance and expand our product offerings. Whenever possible, we employ automated methods for these processes. However, on occasion, manual review of certain communications may be necessary, particularly for fraud investigations, customer support, or to assess and improve the effectiveness of automated tools. It's important to note that we do not scrutinize your communications to send third-party marketing messages, and we do not sell the reviews or analyses of these communications.
4.2 Connecting external accounts.
You have the option to connect your ALL IN PETS Account with an account on a third-party social networking service. The data you share with us during this linking process may be stored, processed, and utilized for purposes related to fraud prevention and risk assessment. The visibility and presentation of the information you share with ALL IN PETS through this linking are contingent on your settings and permissions within both the ALL IN PETS REALM and the third-party platform. If you choose to link or share content to any third-party site from the ALL IN PETS REALM, your interaction with the third-party site will be governed by its own privacy policy, which we recommend you review.
5. OUR PARTNERS
The ALL IN PETS REALM may include links to third-party websites, mobile applications, and other online services. These links are not an endorsement of, or an indication that we are affiliated with, any third party. Additionally, our content may be featured on web pages, within mobile applications, or online services that are not associated with us. We lack control over third-party websites, mobile applications, or online services, and we bear no responsibility for their actions. These external websites, mobile applications, and services adhere to distinct rules regarding the collection, usage, and sharing of your personal information. We strongly advise you to review the privacy policies of the other websites, mobile applications, and online services you engage with.
6. YOUR CHOICES REGARDING PERSONAL DATA
6.1 Access and update.
You have the option to review, modify, or delete the information stored in your Account by simply logging into your Account and accessing your Account settings and profile. You maintain control over the content you choose to share on the allinpets.com website, and you are free to delete the information in your Account and retrieve your content as needed.
6.2 Account termination.
To initiate the cancellation and deletion of your Account, you can send an email to [email protected] at your convenience. Please be aware that certain information you have shared with others, such as reviews or forum posts, may remain publicly visible in the ALL IN PETS REALM even after your ALL IN PETS Account has been canceled and deleted.
6.3 Opting out of marketing engagements.
You have the option to unsubscribe from marketing-related emails by utilizing the opt-out or unsubscribe instructions provided at the bottom of any email received from us, or by reaching out to us at [email protected]. Please note that you may still receive emails on service-related issues.
6.4 Cookie usage and browser storage.
We operate cookies and similar browsing techniques to gather, use, store, and process data about you, all aimed at delivering, enhancing, and advancing the ALL IN PETS REALM functionalities for a smoother visitor experience. Most web browsers provide the option to decline or remove cookies. You can follow your browser's instructions to do so.
It's worth noting that many browsers accept cookies by default unless you adjust your settings. Please be aware that disabling cookies in your browser settings may impact the proper functioning of the sites you visit. Additionally, your browser settings may enable you to clear your browser web storage.
We do not use cookies for third-party marketing purposes.
6.5 Withholding your personal information.
In instances where the collection of your personal information is mandated by law or is essential for delivering the ALL IN PETS REALM to you, failure to provide this information upon request (or subsequent requests for deletion) may result in our inability to grant you access to the ALL IN PETS REALM. We will clearly specify what information is essential for access to the ALL IN PETS REALM at the time of collection.
7. DATA SECURITY
7.1 We consistently employ and enhance administrative, technical, and physical measures to safeguard your information from unauthorized access, loss, alteration, or destruction. Nevertheless, it's important to note that the Internet is not entirely impervious to security breaches, and as such, we cannot provide an absolute guarantee regarding the security of your information during transmission or storage.
7.2 Financial transactions.
All Member-to-Member financial interactions, including purchases, proceed outside ALL IN PETS’ control, authorization and knowledge. In these transactions Members use payment services of their own choice. Therefore, we leave it up to Members to make a choice of, and further stick to rules and regulations mandated by the chosen payment service to protect their money and their personal data. Any associated risks lie entirely with Members.
We are not in a position to recommend particular financial services channel. Still, we would welcome any feedback from Members that may be instrumental in protecting our community from security issues like fraud, scam, or phishing.
When taking payments from Members for services providing better visual presentation of Listings and related facilities, we consider the security of your financial information a top priority. At no point will ALL IN PETS have access to your sensitive personal data, including addresses, card numbers, or bank account information, among others.
8. NOTIFICATION TO RESIDENTS OF CALIFORNIA
An applicable state law requires us to provide California residents with additional clarification on the ways we collect, use, and share their “personal information” as defined in the California Consumer Privacy Act (or “CCPA”).
All In Pets gives the description of the types of information we collect, why we do it, where we take it from and how we use it for our business purposes, and the entities with which we share such information within this Privacy Policy.
The additional information required by the CCPA is provided below. This information, as well as the rights regulated by CCPA do not cover data collected from or about our current and former employees, job applicants, contractors, service providers, or business contacts of All In Pets.
8.1 “DO NOT SELL MY INFORMATION”
“DO NOT SELL” NOTICE TO CALIFORNIA RESIDENTS
A California resident has the right to opt out of the “sale” of their “personal information” as stipulated by the California Consumer Privacy Act (“CCPA”).
All In Pets and our advertising partners collect and process certain pieces of personal information to deliver interest-based advertising products. This process may be considered a “sale” under the CCPA. All In Pets also provides limited personal information to our business partners, who may use it to contact you about goods and services of interest. Consumers residing in California who wish to opt out of this "sale" may follow the instructions below. More details on the types and categories of personal information that we “sell” can be found in this Privacy Policy.
To opt out of the sharing of your personal information by All In Pets with our marketing partners, please send us an email detailing the following:
• Your email address
• First name, last name
• State of residence
Opting out of interest-based advertising:
All In Pets may use or participate in external services to deliver interest-based advertising. To opt-out, you will need to visit each of the websites of those services for further information and follow their instructions. The list of these services will be posted and updated here while All In Pets is in any interaction with them.
Some of these tools employ cookies to store your opt-out choices on the specific device and browser you are using. To realize the above-mentioned rights, you must opt-out on each device and on each browser. If your browser blocks cookies (or, if you choose to delete them from your browser), your opt-out preferences may not be effective.
All In Pets is not in control of these opt-out instruments and is not responsible for their operation.
Important: Not all advertising we deliver is based on your personal information. Analytics and measurements are one area this applies to as well.
All In Pets may share your personal information with third parties for other purposes in accordance with our Privacy Policy as well.
If you have any further queries, feel free to email us at [email protected]
9. MODIFYING THIS PRIVACY POLICY
We reserve the right to amend this Privacy Policy at any time. In the event of substantial changes to this Privacy Policy, we will inform you by updating the date of this Privacy Policy and publishing it in the ALL IN PETS REALM. Additionally, we may, and if legally mandated, will notify you of any changes through another method that we believe is reasonably likely to reach you easily, such as via email (if you have an account with contact information on record) or using another communication channel within the ALL IN PETS REALM.
Any changes to this Privacy Policy will become effective when we publish the updated terms and/or implement the changes in the ALL IN PETS REALM (or as otherwise specified at the time of publication). In every instance, your ongoing use of the ALL IN PETS REALM following the publication of any revised Privacy Policy signifies your acceptance of the terms outlined in the updated Privacy Policy.
10. CHILDREN DEFINITION
We consider individuals under the age of 13 as “children.” If we discover that we have obtained personal information from a child without the consent of their parent or guardian, we will promptly delete it. We encourage parents with any concerns to reach out to us at [email protected].
11. CONTACTS
If you have any inquiries or concerns regarding this Privacy Policy or the ways ALL IN PETS manages information, feel free to contact us via this email or at the following address:
ALL IN PETS, 815 N Royal Str. STE 202, Alexandria, VA 22314.